How can we help?
Answers on setting up Sora Build, running schedules, working with clients and getting paid, for builders, their teams and the clients they invite.
Getting started
Signing up, setting up your company and finding your way around.
Projects
Creating projects, residential and commercial work, templates and archiving.
Schedules and tasks
Tasks, links between them, views, late work, phases, baselines and the critical path.
Documents and designs
Plans, renderings and other files: versions, the company library, attaching them to tasks and inviting outside designers.
Your team
Inviting people, roles and what each one can do, seats and the directory.
Clients and the portal
Inviting a client, what they see, approvals and comments.
Invoices and payments
Billing clients, draw schedules, scope and price books, and getting paid by card or bank.
Plans and billing
Free and paid plans, seats, upgrading, invoices for your subscription and cancelling.
AI features
Weekly updates, thread summaries, the invoice reader, and how AI handles your data.
Account, privacy and security
Your profile, sign-in, notifications, cookies, data and getting in touch.
Still stuck?
Signed in? Ask our support agent from the ? menu › Ask a question. Or write to us and a person will answer.