Plans and billing
Change your card or get receipts
An owner opens Settings › Billing & plan and clicks Manage billing. That opens Stripe's billing portal, where you can update your payment details and see your invoices and receipts.
Your subscription is billed through Stripe. Stripe stores your card; Sora Build keeps only what it needs to show it and bill you.
- Open Settings › Billing & plan. Only owners see this page.
- Click Manage billing. Stripe's billing portal opens.
- Update your payment details, or open past invoices and receipts.
What the billing page shows
- Your plan, with a badge: Active, Past due or Canceled.
- Renews and a date, or Ends and a date if you've cancelled.
- How many people the plan covers, and which other companies it covers.
- This month's AI usage, on paid plans.
Stripe also emails you an invoice after each payment.
If the badge says Past due, a payment didn't go through. Open Manage billing and update your card.
Plans are billed in advance and renew automatically until you cancel. We give at least 30 days' notice before a price change. The Terms of Service have the details.
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Related articles
- Cancel your subscriptionAn owner opens Settings › Billing & plan, clicks Manage billing, and cancels in Stripe's billing portal. Your plan stays active until the end of the period you've paid for, then your account goes back to Free.
- Upgrade to a paid planAn owner opens Settings › Billing & plan, picks Monthly or Yearly, and clicks Subscribe to Sora Build to pay with Stripe. The plan covers every company on your billing account.
- How much AI can we use?Paid plans come with a monthly AI allowance, shown under AI assistant on Settings › Billing & plan. It's shared by every company on your billing account and starts again on the first of each month.
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