Terms and policies
The agreements and policies behind Sora Build, for the companies that use it and for the clients and trade partners they invite. Each one starts with a plain-language summary.
Terms
- Terms of ServiceThe agreement between your company and us for using Sora Build.Effective October 1, 2026
- Service-Specific TermsExtra terms for particular features: client payments, integrations, text messages, the portals and more.Effective October 2, 2026
- Client & Guest TermsFor homeowners, owners, trade partners and anyone else a builder invites to a project or sends an invoice.Effective October 1, 2026
- Acceptable Use PolicyWhat you can't use Sora Build for.Effective October 1, 2026
- Data Processing AddendumHow we process personal information on your company's behalf.Effective October 1, 2026
Policies
- Privacy PolicyWhat personal information we collect, why, who we share it with and your rights.Effective October 2, 2026
- Cookie PolicyThe cookies and similar storage Sora Build uses, and why.Effective October 2, 2026
- SubprocessorsThe service providers that process customer data for us.Effective October 2, 2026
- Text Message TermsHow project text messages work, and how to stop them.Effective October 1, 2026