Account, privacy and security
Delete your company
Only an owner can delete a company: Settings › General, then Danger zone › Delete company, and type the company's name to confirm. Every project, schedule, file and person's access goes away for good. It can't be undone.
Deleting a company removes every project, schedule and file in it, and everyone loses access. It can't be undone.
Before you start
- Export anything you want to keep. See Your data.
- Cancel your subscription first if you're leaving Sora Build. Deleting a company doesn't cancel it. See Cancel your subscription.
- Open Settings › General.
- Scroll to Danger zone and open Delete company.
- Click the red Delete <company name> button.
- Type the company's name to confirm, then click Delete company.
Not an owner?
There's no button to leave a company. Ask an owner or admin to remove you. To delete your own sign-in and personal information, write to us through the privacy contact form.
Just want to get rid of a sample project? Remove it from the project instead. See Try a sample project.
Did this answer your question?
Related articles
- Cancel your subscriptionAn owner opens Settings › Billing & plan, clicks Manage billing, and cancels in Stripe's billing portal. Your plan stays active until the end of the period you've paid for, then your account goes back to Free.
- Export, correct or delete your dataYour company owns its project data. You can export tables as CSV from the Directory and Reports. To ask for a full export, or to see, correct or delete your personal information, write to us through the privacy contact form.
- Change someone's role or remove themIn Settings › People, pick a new role in the person's Role column, or open their … menu and choose Remove from company. Removing someone takes away their access to every project right away. Only owners and admins can do this.
Still stuck?
Signed in? Ask our support agent from the ? menu › Ask a question. Or write to us and a person will answer.